Company
Meet the executives helping to shape the future of loyalty and rewards.
Combining decades of industry experience
As President of the TruCash Group of Companies, she spearheaded the development of Mondex and Visa Cash payment card chip technology, developed loyalty programs for Canada’s big five banks, and launched the very first Mastercard Prepaid reload network in Canada.
A pioneer in creating innovative banking products, Diana’s work has involved developing core banking solutions for non-profits, private companies and governments across the globe. Among her industry firsts, Diana worked with the Government of Canada to launch the country’s first cash back points program for all of Canada’s sports associations. Diana also led the development of the first web-based digital currency platform in the world and advises central banks worldwide on payments and innovation.
Diana is a member of the Forbes Financial Council, made up of senior-level financial executives and leaders. Members are selected based on the depth and diversity of their experience In the financial services industry.
Along with her team, Diana was recognized by the Innovative Payment Association as the industry’s Best B2B Problem Solver in 2019. DCR Strategies Inc. has also won more than a dozen Paybefore Awards and have been nominated for numerous PayTech Awards.
Diana actively volunteers and helps to raise money for many charities in the Greater Toronto Area, including Covenant House, CIBC Run for the Cure, Children’s Book Bank, Mississauga Food Bank, and Samaritan’s Purse.
Diana holds an MBA from Florida State University.
"I am a result-oriented leader and an expert in developing loyalty initiatives that help our clients achieve their objectives, whether that’s increased sales, more efficient services, or better client or employee retention".
Huguette is a Proven CEO with 30+ years of experience in the the marketing and loyalty industries.
Lauren Weekes, oversees the organizational activities supporting operational leadership in a variety of departments — from finance and IT to human resources and accounts payable. Lauren is a key member of our operational client on-boarding team helping supervise, hire, and train employees, manage quality assurance programs, strategize process improvements, and more.
A client-focused, results-oriented sales leader with extensive experience in driving performance, increasing market share and improving customer loyalty.
More than 25 years of expertise in the hospitality industry, including hotel and destination sales, full-service meeting solutions, loyalty, reward and recognition programs and hospitality payment solutions.
Core strengths include highly productive, energized leadership, forming and leading high-performance teams, sales effectiveness, proven relationship management, strategic planning, improving sales processes, recruitment, revenue growth.
Dianne Supervises, coordinates and manages the company's Client Management process as well as functions. Leading and directing customer service teams to assure achieving company, team as well as individual goals.
Chris Michaelis is an experienced Marketing Professional with over 10 years of experience in the prepaid and financial services industry. Bringing a wealth of knowledge and creativity to the TruCash Team, Chris is responsible for the planning, creation, execution and on-going measurement of the company's internal and external marketing activities. He is also responsible for the creative output of the TruCash Group of Companies’ marketing and branding products, overseeing the creative process, idea generation, presentation and execution of client branding and marketing requirements as well as the profitability and creative quality of client programs. Chris is a strong marketing professional skilled in Brand Loyalty, Customer Acquisition, Retention and Loyalty Programs.
Strategic and innovative HR Professional who translates business vision into HR initiatives that improve performance, profitability, growth, and employee engagement. Empowering leader who supports companies and top executives with a unique perspective and appreciation that human capital is every organization’s greatest asset.
Adnan oversees the data analytics and data warehousing departments. As an analytics director, Adnan takes the lead on all data analytics systems and ensure departments align with the company's priorities. Adnan is key in researching and developing new strategies to improve analytics company wide.
Experienced Senior Account Executive skilled in Sales, Communication, Public Relations, Marketing, and Customer Service. Strong media and communication professional with a Diploma focused in Business, Management, Marketing, and Related Support Services from George Brown College.
We’re simplifying rewards for growing businesses
In 2001, our founders had the vision to enhance traditional rewards and loyalty—one that provided real-time gratification and enabled businesses to reduce payment inefficiencies and gain a clearer understanding of customer needs and wants.
Built from the ground up, our unique loyalty and rewards platform helps companies easily launch and manage multiple reward, incentive, recognition and loyalty schemes with increased speed and flexibility.
“We do more than simply offer solutions; we create successful partnerships with our clients, resulting in strategic business solutions that help solve everyday business requirements and unique challenges.”
– Diana Fletcher, Co-Founder & President
